Thank you for shopping with Nobabio! We are committed to providing you with the best products and services. Our Return & Exchange Policy ensures a smooth experience if you need to return or exchange an item. Please review the following terms carefully.

1. Eligibility for Return & Exchange

• Items must be unused, undamaged, and in their original packaging.
• Products must be returned within 7 days of delivery.
• Returns are applicable for manufacturing defects, incorrect items, or items significantly different from the product description.

2. Non-Returnable Items

• Perishable goods, including food items, cannot be returned unless there is a quality issue.
• Any personalized, customized, or final-sale items are non-returnable.

3. Return Process

• Step 1: Contact our Customer Support team at [Insert Contact Email/Phone Number] within 7 days of receiving your item, explaining the reason for the return.
• Step 2: If approved, our team will guide you through the return process. Please ensure the item is securely packaged.
• Step 3: Once we receive and inspect the item, we will notify you of the approval or rejection of your return request.

4. Exchange Process

• Exchanges are available for eligible items within 7 days. If you wish to exchange an item, please contact our Customer Support team.
• Exchanges are subject to product availability.

5. Refunds

• If your return is approved, a refund will be processed to your original payment method or through store credit within 7–10 business days.
• Shipping fees are non-refundable unless the return is due to our error.

6. Shipping Costs

• Customers are responsible for shipping costs associated with returns, except in cases of incorrect or defective products.
• For exchanges, Nobabio will cover the shipping costs if the exchange is due to an error on our part.

7. Additional Information

• Nobabio reserves the right to refuse returns or exchanges if items do not meet the above criteria.
• For questions or assistance, please reach out to our Customer Support team